AI Governance Playbook

The AI Governance Playbook provides actionable guidance for executives and AI governance practitioners.

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Focus Areas

1. AI Strategy (AS)

All organizations are now expected to use AI to provide value to their stakeholders. This focus area covers alignment between corporate strategy and AI efforts, identification of where AI can add value across the business, and development of a clear understanding of future data requirements.

Directives

AS1 AI-Driven Corporate Strategy

AS2 Agentic Opportunity Mapping

AS3 Data Audit & Roadmap

2. AI Risk & Compliance (RC)

Mitigating AI risks and ensuring compliant AI use is essential. This focus area covers AI policies, roles and responsibilities, assessments across the AI lifecycle, and dashboarding and monitoring efforts, which together constitute effective AI risk management.

Directives

RC1 AI Policy

RC2 AI Assessments across Lifecycle

RC3 Dashboarding and Monitoring

3. AI Literacy & Workforce (LW)

An AI-literate workforce is the key to effective and safe AI use - and increasingly a regulatory requirement. This focus area covers AI literacy efforts, role-based competencies, talent pathways, and change management efforts to support AI integration.

Directives

LW1 Foundational Literacy

LW2 Talent & Organizational Design

LW3 Messaging & Change Management

4. AI Procurement & Management (PM)

All AI systems - internal and external, sanctioned or shadow - must be governed across their lifecycles. This focus area covers AI awareness, inventories, responsible development and procurement standards, integrations, and oversight across the lifecycle.

Directives

PM1 AI Use Awareness & Inventory

PM2 AI Tool Procurement

PM3 System Integration & Oversight